how do I return an item?

Return Policy

all returns(refunds or exchanges) must be accompanied by the original receipt emailed to you upon placing your order.
all merchandise(including balls) must be returned in its original unused, packaged & resalable condition except for defective product.
for a full refund, all merchandise must be postmarked within 30 days of original date of purchase.
all merchandise returned after 30 days but before 60 days from the original date of purchase will receive receive a credit toward their next purchase from Calle.
we do not accept returns after 60 days.

return process

note the you are exchanging below. please include the item name, item number, quantity, reason for return, and the action you would like Calle to take (exchange for another size/item, refund)
staple this return policy to your invoice.
indicate below the reason for your return (wrong size, didn't like, defective, other)
return shipping costs are at the expense of the customer. shipping costs for exchanges will be covered by Calle. Send the return to the address below :

Attn: Returns
415 E. Center Street
Provo, UT 84606

click here to download return form.

please email us at with any further questions. thank you.